01
Account and setup data
Bulbul is an independent digital service based in the Sultanate of Oman.
We collect the account email and confirmation status, name, English level, practice goal, reminder time, time zone, and legal consent records.
02
WhatsApp and verification
When you connect WhatsApp, we process the number, verification status, verification time, and technical data needed to send and receive messages. The website shows only a masked number.
03
Voice, text, and memory
- Temporary audio is deleted within 24 hours.
- Full text content is cleared after 7 days.
- Technical message data is removed after 30 days.
- We may keep limited memory of goals, topics, and recurring mistakes, but not a permanent full conversation.
04
Why we process data
We use data to create accounts, tailor conversation, send reminders, reply and correct, protect the service, resolve faults, and meet legal obligations. We do not sell your data.
05
External services and transfers
We share only what is needed with hosting, messaging, speech, AI, and future payment services. Processing may occur outside your country with appropriate contractual and legal safeguards. Bulbul does not store card data.
06
Adult or guardian consent
Adults consent for themselves. For a minor, a parent or legal guardian must give consent. We record the consent basis, document version, and date.
07
Security and what we do not show
We use limited-access controls and account and message verification. The website does not show conversation history, full transcripts, raw audio, card data, or operational secrets.
08
Your requests and policy updates
To request access, correction, or account deletion, email support@bulbul.website. We may retain information required by law or needed to resolve a dispute.
We issue a new version and ask for renewed consent after a material policy change. Official reference: Executive Regulation of Oman’s Personal Data Protection Law.
